Returns

We accept returns within 14 days of delivery, provided items are unused, unopened and in their original packaging. Worn or opened items cannot be returned for hygiene reasons unless they are faulty.

You can return items yourself using a tracked service at no charge, or we can arrange collection for a £9.95 fee. Faulty or incorrectly delivered items will be fully refunded, including return postage costs.

To request a return, please email orders@elegante-uk.com with your order number and the items you’d like to return.